Borders Bookstores

November 21, 2001

To Whom It May concern:

I am writing this letter to express my utmost satisfaction for the customer service, the quality craftsmanship and impeccable performance of Advent DeSigns/Signs Unlimited. Throughout Borders' relationship with Advent DeSigns, I personally, have only experienced the highest quality of workmanship and customer service. In addition, Advent's products are always cost effective, well thought out and on time. Advent is extremely conscious of the quality and integrity Borders expects from our stores; never will a questionable order be fulfilled without verification. The customer service is responsive and willing to adjust our needs as a growing company without hindering the product or turnaround time.

Working with Advent DeSigns has truly been a joy. I would recommend them to potential clients with the highest of regards.

Sincerely yours,

Jill Altruda
Store Design Specialist
Borders Books & Music
Ann Arbor, MI 48108